How do I use the search function?
The search option is available in your Dashboard. You can search for Guides, Mentors or Tutors using the search option. You can narrow down the search resul...
Wed, 3 Apr, 2019 at 12:58 PM
What is Tavvy Cart in my Dashboard?
The Tavvy Cart is like a shopping cart which shows all the sessions that you have selected, pending payment. To access your Tavvy Cart, click on the Tavvy c...
Wed, 3 Apr, 2019 at 1:03 PM
What is the wallet in my Dashboard and what is Credit Balance?
The wallet icon   in your Dashboard displays your total Credit Balance. Credit Balance is the sum total of the amount you have paid into your wallet as well...
Wed, 3 Apr, 2019 at 1:05 PM
How do I access community and forums?
For information on well-curated content from trusted sources around the world, refer to External Links For Articles, click here.
Wed, 3 Apr, 2019 at 1:06 PM
Why is my profile picture needed ?
Your profile picture is the most important part of your profile. The picture along with your background information will help educators put a face to the na...
Wed, 3 Apr, 2019 at 1:07 PM
How does Tavvy protect my information?
We, at Tavvy, are constantly researching and developing new methods to make a safe environment. With a combination of technology and personal serv...
Fri, 26 Apr, 2019 at 3:12 PM
How does scheduling sessions work ?
After activating your profile and 50% completion of your profile, you can search and select a Guide / Mentor / Tutor. Upon the selection, you can pick an a...
Wed, 3 Apr, 2019 at 1:08 PM
Can I have a session rescheduled on prior notice?
Yes you can reschedule a session. You must give a notice 24 hours before the session start time, to have the session rescheduled. Rescheduling cannot be don...
Fri, 26 Apr, 2019 at 3:14 PM
What if I miss a scheduled session?
Tavvy will notify you of the upcoming sessions but still If you miss a scheduled session then you will have to notify us on  and we will ev...
Wed, 3 Apr, 2019 at 1:10 PM
Is there a mobile phone app / desktop app available?
Currently we only have a website of the marketplace which is responsive to mobile version to allow you to use view and operate on your mobile using any mob...
Wed, 3 Apr, 2019 at 1:10 PM