We at Tavvy are looking forward to providing you excellent & prompt service. In this regard, if you have any disputes or concerns with any of the guides, mentors, tutors or generally on the use of Tavvy, please email us with appropriate details at hello@tavvy.com and we will revert and resolve your concern. Alternatively, after every session, you have an option to either accept as “session completed successfully” or not. For an unsuccessful session, you will have an option to register a complaint, dispute or concern. Please register there and one of our representatives will be in touch with you within 48 working hours.